Shopify overview

What is the Transdirect Shopify app?

The Transdirect Shopify app (listed as Transdirect Shipping) is an embedded admin app that brings live courier rates into your Shopify checkout. Your customers see quotes from multiple couriers (road, air and express) and choose the option that suits them. Install it from the Shopify App Store.

Behind the scenes the app registers a Shopify carrier service. At checkout, Shopify sends the cart’s items and the delivery address to Transdirect, which applies your courier line-up and rules and returns rates. After onboarding you manage almost everything from inside the app. Shipping rules and package-type rules open in the Transdirect members area.

Key features

Live checkout rates

Real-time courier quotes at checkout based on suburb, postcode and cart contents (needs a Shopify plan that includes third-party calculated rates).

Guided onboarding

Install once, then walk through packing mode, product dimensions, box library, couriers, pricing, order sync and a final review.

Product dimensions

Set dimensions per product or variant on the app’s Products screen, or edit many at once with a CSV export and import.

Order sync

Bring paid Shopify orders into your Transdirect members area (every paid order, or only Transdirect-rated ones), ready to book and label.

Courier line-up and pricing

Choose which services to offer, rename them, add surcharges and set fixed prices.

Order boxing

Define cartons so multi-item carts quote as packed boxes instead of loose items.

Multipickup and frequent rates

Frequent user prices for Couriers Please and Aramex. Frequent rates are on for new accounts by default.

Rules (members area)

Shipping rules and package-type rules are edited in the Transdirect members area and applied at quote time.

How it works

1. You install the app and complete onboarding

   Sign in to or create a Transdirect account, choose packing and dimension defaults, pick couriers, set the pricing mode and configure order sync. The final review installs the Shopify carrier service.

2. Customer enters their address at checkout

   Shopify asks the Transdirect carrier service for rates for the cart.

3. Quotes are calculated and filtered

   Transdirect packs the cart into your boxes if order boxing is on and quotes your enabled couriers at your chosen multipickup prices. It then applies your courier names, surcharges and fixed prices, your quote display option (all quotes, cheapest, or cheapest and fastest) and your shipping rules.

4. Order is optionally synced

   When an order is paid, it can be imported into the Transdirect members area for booking and labels. It is not booked automatically.

Requirements

• A Shopify plan that includes third-party carrier-calculated shipping. Shopify includes it on the Advanced and Plus plans, and Grow stores can add it for a monthly fee or by switching to annual billing. Shopify sets these terms, so check Shopify’s guide to carrier-calculated shipping for the current rules.
• Permission to install apps on the Shopify store.
• Product weights in Shopify. Dimensions are strongly recommended: the app has defaults and a Products editor.

Note

If your Shopify plan does not include third-party calculated rates, the carrier service cannot be installed. You can still finish setup and use order sync, but checkout will not show Transdirect rates. Once your plan supports them, click Install Carrier Service on the app’s Dashboard.

Where things are after install

Area	Purpose
Setup wizard	First-run setup: packing, dimensions, boxes, couriers, pricing, order sync and a final review
Dashboard	Carrier-service status, a card for each settings area, recent orders and recent shipping activity
Products	Per-product dimensions, CSV export and import, and Multi-Box Import (open the Product Catalog card)
Members area	Shipping rules and package-type rules (linked from the Dashboard), and booking your synced orders

Next steps

Install and onboard Install from the App Store and walk through the guided wizard.

Configure settings Quote options, defaults, warranty and checkout behaviour after onboarding.