Frequent rates overview

Overview

Frequent rates (also known as multipickup rates) provide discounted pricing for members who ship multiple parcels from the same pickup address on the same day. This system is supported by Couriers Please and Aramex.

Tier system

The frequent rates system uses a tiered pricing model:

Tier	Name	Description
0	Everyday	Standard pricing — no volume commitment required
1	Multipickup	Discounted rate for moderate daily volumes
2	Frequent User	Best rate for high daily volumes (minimum average of 3 bookings per day)

How it works

Quote response

When frequent rates are available for a courier, the quote response includes a tiers array alongside the standard pricing:

{
  "couriers_please": {
    "total": 11.03,
    "price_insurance_ex": 11.03,
    "fee": 0,
    "service": "road",
    "transit_time": "0-1 Business Days",
    "tiers": [
      {
        "identifier": 1,
        "description": "Multipickup 10",
        "total": 6.96,
        "price_insurance_ex": 6.96,
        "fee": 0
      },
      {
        "identifier": 2,
        "description": "Multipickup 21",
        "total": 5.75,
        "price_insurance_ex": 5.75,
        "fee": 0
      }
    ]
  }
}

The top-level total is the Everyday (tier 0) price. Each entry in tiers shows the discounted price for that tier level.

Confirming with a tier

When confirming a booking with a frequent rate, include the tier parameter:

curl -X POST \
  -H "Api-key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"courier": "couriers_please", "pickup_date": "2025-09-17", "tier": 2}' \
  https://www.transdirect.com.au/api/bookings/v4/BOOKING_ID/confirm

See the confirm booking endpoint for full details.

Eligibility

To use frequent rates:

Your account must be enabled for multipickup (contact support@transdirect.com.au)
A minimum average of 3 bookings per day is required for Tier 2 (Frequent User)
Volumes are continuously monitored to ensure compliance
Bookings must ship from the same pickup address on the same day

API settings

You can configure your account to always return frequent rates instead of everyday pricing:

Always display Everyday price — the default; tiers are shown as additional options
Always display Frequent User price — the top-level price reflects the Frequent User rate

This setting is managed in your API Modules configuration.

Supported couriers

Courier	Tier 1	Tier 2
Couriers Please	Yes	Yes
Aramex	Yes	Yes