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Configuration

In Shopify admin, go to Apps > Transdirect Shipping. The Dashboard shows a card for each settings area. Click a card to open its page, change what you need, then click Save changes. Changes apply to new checkout quotes.

Dashboard cardWhere you edit it
CouriersShopify app
Quote optionsShopify app
Order boxingShopify app
Order syncShopify app
Default item sizeShopify app
Checkout pricingShopify app
Product CatalogShopify app (Products page)
Show on cartShopify app
Transit warrantyShopify app
Multipickup pricingShopify app
Postcode rules engineMembers area (opens in a new tab)
Package-type rulesMembers area (opens in a new tab)
SettingDescription
Shipping calculator titleThe name of the single rate when Checkout pricing is set to one flat rate. Live courier rates keep their courier names.
Default delivery building typeResidential or Commercial. Checkout addresses are quoted as this type, except an address with a company name, which is always quoted as commercial. It matters for couriers that price residential deliveries differently.

Fallback length, width and height (cm) for a product or variant that has no dimensions in the app.

Weight always comes from the Shopify variant weight. If a variant has no weight, Transdirect uses the default weight you set in the onboarding Dimensions step (or 5 kg if none was saved), so set real weights in Shopify.

SettingDescription
Include transit warranty on every quote sent through this moduleAdds transit warranty to every checkout quote.
Transit warranty value (AUD)The declared value used to calculate the warranty fee.

When warranty is on, its fee is included in the rate shown at checkout.

These control which rates customers see and what is added to them:

SettingDescription
Quote displayDisplay all quotes, Display cheapest, or Display cheapest and fastest.
Include tail-lift pickup option and Include tail-lift delivery optionWhen any item weighs more than 25 kg, add a tail lift at pickup, delivery or both.
Hide ETA in shipping ratesHides the estimated transit time that otherwise appears in each rate’s description.
Apply general surchargeA fixed amount ($) or percentage (%) added to every quote. While it is on, per-courier surcharges are ignored.

Open the Checkout pricing card to choose what customers pay:

  • Show live courier rates at checkout: the courier’s price for that cart.
  • Live rates + a small markup: a percentage or a flat handling fee added to every live rate.
  • One flat rate, no live quotes: a single price for every order. It is named with your Shipping calculator title (or “Standard shipping” if that is empty).

Live rates need a Shopify plan that includes third-party carrier rates.

Packing mode is chosen during onboarding and has no card of its own. To switch later, open Order boxing and turn Group items into your boxes when quoting on (pack into your boxes) or off (ship in product packaging). See Order boxing.

Items over 25 kg generally need a forklift or a tail-lift truck to load and unload, and most residential addresses have no forklift. If you ship heavy goods to consumers, turn on the tail-lift options in Quote options. When a tail lift applies, its cost is included in the quoted total.

AreaPurpose
Show on cartFlat-rate title and default building type
Default item sizeFallback length, width and height (cm)
WarrantyTransit cover on every quote
Quote optionsFilter rates, general surcharge, tail lift, hide ETA
Checkout pricingLive rates, live rates plus markup, or one flat rate
Couriers, multipickup, boxing and syncDedicated pages (see next steps)