Courier settings

Overview

Courier settings let you control which couriers appear at checkout and how they are presented to your customers. You can disable couriers you don’t want to offer, rename services for clarity, group similar couriers together, and apply surcharges or fixed prices.

Accessing courier settings

In your Shopify admin, go to Apps → Transdirect → Courier Settings.

General surcharge

Apply a blanket surcharge to all courier quotes. This is useful if you want to add a handling fee or margin to every shipping option.

Setting	Description
Surcharge type	Choose between a fixed amount (e.g. $5) or a percentage (e.g. 10%).
Surcharge value	The amount or percentage to add to every courier quote.

The general surcharge is applied before any per-courier surcharges. Both surcharges stack — if you have a $5 general surcharge and a $3 per-courier surcharge, the total added to that courier’s quote is $8.

Tip

Use the general surcharge to cover packaging materials or handling costs across all shipping options, then use per-courier surcharges for courier-specific adjustments.

Disable couriers

Toggle individual couriers on or off. Disabled couriers will not appear in checkout quotes, even if they return pricing for the customer’s route.

1. Open courier settings

   Navigate to Apps → Transdirect → Courier Settings.

2. Find the courier

   Locate the courier you want to disable in the list.

3. Toggle the courier off

   Click the toggle next to the courier name to disable it. The courier will no longer appear at checkout.

Note

Disabling a courier here only affects your Shopify store. The courier remains available in your Transdirect members area for manual bookings.

Rename and group couriers

Customise how courier names appear to your customers at checkout. This is useful for simplifying service names or grouping multiple couriers under a single label.

Renaming a courier

Setting	Description
Display name	The name shown to the customer at checkout. For example, rename “Couriers Please Road” to “Standard Delivery”.

Grouping couriers

You can group multiple couriers under a single display name. When couriers are grouped, only the cheapest option from the group is shown to the customer.

For example, if you group Allied, TNT, and Toll under “Standard Delivery”, the customer sees a single “Standard Delivery” option at the cheapest price from those three couriers.

1. Set the same display name

   Give each courier in the group the same Display name (e.g. “Standard Delivery”).

2. Save settings

   The app automatically groups couriers with matching display names and shows only the cheapest option from each group.

Tip

Grouping is a powerful way to simplify checkout. Consider grouping road services under “Standard Delivery” and air services under “Express Delivery” for a clean, two-option checkout.

Per-courier surcharge

Apply a surcharge to a specific courier’s quotes. This is useful when a particular courier has additional costs you want to pass on, or when you want to steer customers towards a preferred courier by making alternatives slightly more expensive.

Setting	Description
Surcharge type	Fixed amount or percentage.
Surcharge value	The amount or percentage to add to this courier’s quotes.

Per-courier surcharges are applied after the general surcharge.

Per-courier fixed price

Override a courier’s quoted price with a fixed amount. When a fixed price is set, the courier always shows the specified price regardless of the actual quote.

Setting	Description
Fixed price	The price to display for this courier at checkout (AUD).

Caution

Use fixed pricing with caution. If the actual courier cost exceeds your fixed price, you will absorb the difference. Monitor your margins regularly if using fixed prices.

Settings summary

Setting	Scope	Description
General surcharge	All couriers	Fixed amount or percentage added to every quote
Disable courier	Per courier	Hide a courier from checkout
Display name	Per courier	Custom name shown to customers
Grouping	Per courier	Group couriers under a shared display name
Per-courier surcharge	Per courier	Additional surcharge on a specific courier
Fixed price	Per courier	Override quoted price with a fixed amount

Next steps

• Create shipping rules for more advanced control based on postcode, weight, cost, and more
• Configure order sync to send completed orders to your Transdirect members area