Courier settings

Overview

Courier settings control which services appear at checkout and how they are labelled and priced. You pick the line-up during the Couriers step of onboarding. Afterwards, open Apps > Transdirect Shipping and click the Couriers card on the Dashboard. Domestic and international couriers are on separate tabs (Local couriers and International couriers), and the table has the columns Enabled, Courier, Rename / group label, Surcharge and Fixed price. Click Save changes when you are done.

General surcharge

A store-wide surcharge can be applied from Quote options as a fixed amount or a percentage.

Caution

The general surcharge and per-courier surcharges do not stack. While Apply general surcharge is on, it takes precedence and the per-courier surcharge values are ignored. Use one approach or the other.

Disable couriers

Untick Enabled for a service so it never appears in checkout rates, even if Transdirect could quote it.

Note

Disabling a courier here only affects this Shopify store. The service is still available for bookings you make in the Transdirect members area.

Rename and group couriers

Setting	Description
Rename / group label	The name shown to the customer at checkout. For example, rename a long service name to “Standard Delivery”. Leave it blank to keep the courier’s own name.

Sharing a display name

Giving several services the same label presents them consistently at checkout, for example labelling Allied, TNT Road Express and Couriers Please all as Standard Delivery.

Caution

Sharing a name relabels the services; it does not merge them. Every enabled courier is still sent to Shopify as its own rate, so several rates can arrive with the same label rather than one combined cheapest option. If you want customers to see a single option, use the Display cheapest quote display setting, or disable the services you do not want quoted.

Per-courier surcharge

Setting	Description
Surcharge	A fixed amount ($) or a percentage (%) added to that service’s quotes while the general surcharge is off. Percentages are applied as whole numbers.

Per-courier fixed price

Replace the live quote with a fixed checkout price for that service. The fixed price is used in whole dollars (cents are dropped) and no surcharge is added to it. A matching shipping rule can still change it. If the real cost is higher, you absorb the difference, so monitor your margins.

Settings summary

Setting	Scope	Description
General surcharge	All (Quote options)	Fixed amount or percentage on every quote. Overrides per-courier surcharges.
Enabled	Per service	Show or hide at checkout
Rename / group label	Per service	Customer-facing label. A shared label does not merge services into one rate.
Surcharge	Per service	Extra margin, when the general surcharge is off
Fixed price	Per service	Replaces the live rate and any surcharge, in whole dollars

Next steps

• Quote options for the general surcharge and display filters
• Rules for postcode, weight and cart-value overrides
• Order sync