Configuration

All configuration is managed from your Magento admin panel under System → Configuration → Transdirect Shipping Module.

Warehouse address

Set the pickup location for all shipments from your store.

Setting	Description
Suburb	The suburb your warehouse or dispatch location is in.
Postcode	The postcode for your warehouse suburb.
Address type	Select Commercial or Residential depending on your dispatch location. This affects courier pricing and available services.

Default item size

Set fallback dimensions and weight for products that don’t have size information configured in Magento.

Setting	Description
Default weight	Weight in kilograms, used when a product has no weight set.
Default length	Length in centimetres.
Default width	Width in centimetres.
Default height	Height in centimetres.

Data sync setup

When enabled, order information is automatically uploaded to your Transdirect account when a customer completes checkout. This saves you from manually entering booking details — orders appear in your Transdirect members area ready to be quoted and booked.

Quote display

Control how shipping quotes are presented to customers at checkout.

Option	Behaviour
All	Show quotes from all available couriers.
Cheapest	Show only the single cheapest quote.
Cheapest & Fastest	Show the cheapest quote and the fastest quote (two options).

General surcharge

Apply a blanket surcharge to all courier quotes displayed at checkout.

Setting	Description
Type	Choose Fixed ($) or Percentage (%).
Amount	The surcharge value. Use a negative number to reduce quotes (e.g. `-5` to discount by $5 or 5%).

Fixed price on error

If the Transdirect quoting engine is temporarily unavailable, you can display a fixed shipping fee instead of an error message. This prevents customers from abandoning checkout due to a missing shipping quote.

Set a dollar amount to use as the fallback shipping price, or leave blank to show the default error message.

Insurance surcharge

Enable this option to automatically insure the full value of each shipment. The insurance cost is added to the shipping quote displayed at checkout.

How insurance is calculated

Insurance is calculated on the total declared value of the goods in the order. The cost is added on top of the courier’s shipping quote and displayed as part of the total shipping price at checkout.

Disabling couriers

By default, all available couriers are enabled. To disable a specific courier, find it in the courier list and set it to No. Disabled couriers will not appear in checkout quotes.

Rename and group couriers

Customise how courier names appear to your customers at checkout.

Rename couriers

Replace the default courier name with a friendly name of your choice. For example, rename a courier to “Express Shipping” or “Economy Delivery” so customers see service descriptions rather than courier company names.

Group couriers by service type

Group multiple couriers under a single label based on service type (e.g. “Standard”, “Express”). When grouped, only the cheapest quote within each group is shown to the customer. This simplifies the checkout experience while still offering competitive rates.

Per-courier surcharge

Apply individual surcharges to specific couriers. This is useful when certain couriers have additional handling requirements or when you want to steer customers toward preferred services.

Setting	Description
Type	Choose Fixed ($) or Percentage (%) per courier.
Amount	The surcharge value for that courier.

Order boxing

Advanced: order boxing

Order boxing is an advanced feature that consolidates multiple items in a cart into logical boxes based on volumetric weight. Instead of quoting each item separately, the plugin calculates the most efficient way to pack items together, resulting in more accurate and often cheaper shipping quotes.

Enable this feature if your store frequently ships orders with multiple items that can be packed together. If your products are typically shipped individually (e.g. large or fragile items), you can leave this disabled.