CSV examples

These examples show how to format your CSV for common scenarios. You can download the CSV template from the Orders page in your Transdirect members area.

Every example uses the 23 standard template columns in template order. The optional 24th column, Delivery Instructions, can be added at the end, as in the last example. See the field reference for details.

Single carton to a business address

A single carton shipped to a business address with all fields populated.

Order ID,Goods Description,Courier,Pickup Date,Address Type,Receiver Name,Email Address,Phone Number,Business Name,Street Address,Suburb/Town,Postcode,State,Country,Weight,Length,Width,Height,Quantity,Packaging,Alcohol/Glass/Liquids,Frequent Rate,Signature Required
1001,Electronics,Allied,02/11/2026,Business,Jane Smith,jane@example.com,0412345678,Smith Electronics,42 George Street,Sydney,2000,NSW,AU,5,30,20,15,1,Carton,No,No,No

Single carton to a residential address

When shipping to a residential address, leave the Business Name field blank.

Order ID,Goods Description,Courier,Pickup Date,Address Type,Receiver Name,Email Address,Phone Number,Business Name,Street Address,Suburb/Town,Postcode,State,Country,Weight,Length,Width,Height,Quantity,Packaging,Alcohol/Glass/Liquids,Frequent Rate,Signature Required
1002,Clothing,,03/11/2026,Residential,Tom Brown,tom@example.com,0498765432,,15 Bourke Street,Melbourne,3000,VIC,AU,2,40,30,10,1,Carton,No,No,No

Note

The Courier field is left blank in this example. All available couriers are quoted, and you choose one when you book.

Commercial address type

Both Business and Commercial are valid values for the address type. They are treated identically.

Order ID,Goods Description,Courier,Pickup Date,Address Type,Receiver Name,Email Address,Phone Number,Business Name,Street Address,Suburb/Town,Postcode,State,Country,Weight,Length,Width,Height,Quantity,Packaging,Alcohol/Glass/Liquids,Frequent Rate,Signature Required
1003,Office Supplies,,04/11/2026,Commercial,Sarah Lee,sarah@example.com,0411222333,Lee Office Supplies,100 Adelaide Street,Brisbane,4000,QLD,AU,8,50,40,30,1,Carton,No,No,No

Signature on delivery at the Frequent User rate

Set Frequent Rate to Yes to book at your Multipickup Frequent User rate, and Signature Required to Yes to add a SIGNATURE REQUIRED delivery instruction.

Order ID,Goods Description,Courier,Pickup Date,Address Type,Receiver Name,Email Address,Phone Number,Business Name,Street Address,Suburb/Town,Postcode,State,Country,Weight,Length,Width,Height,Quantity,Packaging,Alcohol/Glass/Liquids,Frequent Rate,Signature Required
1004,Artwork,,05/11/2026,Commercial,Gallery West,gallery@example.com,0899887766,Gallery West,5 Hay Street,Perth,6000,WA,AU,3,100,80,5,1,Other,No,Yes,Yes

Multi-item order

When an order contains multiple items with different dimensions, use the same Order ID on separate rows. Order-level fields (receiver name, address and so on) are read from the first row.

Order ID,Goods Description,Courier,Pickup Date,Address Type,Receiver Name,Email Address,Phone Number,Business Name,Street Address,Suburb/Town,Postcode,State,Country,Weight,Length,Width,Height,Quantity,Packaging,Alcohol/Glass/Liquids,Frequent Rate,Signature Required
1005,Computer Equipment,TNT Road Express,06/11/2026,Business,David Chen,david@example.com,0433445566,Chen IT Solutions,200 Pirie Street,Adelaide,5000,SA,AU,10,60,40,40,1,Carton,No,No,No
1005,,,,,,,,,,,,,,3,30,20,15,1,Carton,No,,

In this example:

• Row 1 contains the full order details and the first item (a 10 kg carton).
• Row 2 shares the same Order ID (1005) and only includes the item-specific fields for the second item (a 3 kg carton). All other fields are left blank because they are inherited from the first row.

Caution

The Order ID must be identical on all rows belonging to the same consignment. If the Order IDs differ, Transdirect treats them as separate orders.

Delivery instructions

Add a 24th column headed Delivery Instructions for a short note to the driver. It prints on the label, so keep it to 20 characters or fewer: a longer note is flagged and the row cannot be imported until you shorten it.

Order ID,Goods Description,Courier,Pickup Date,Address Type,Receiver Name,Email Address,Phone Number,Business Name,Street Address,Suburb/Town,Postcode,State,Country,Weight,Length,Width,Height,Quantity,Packaging,Alcohol/Glass/Liquids,Frequent Rate,Signature Required,Delivery Instructions
1006,Books,,09/11/2026,Residential,Amy Wong,amy@example.com,0422333444,,8 Smith Street,Fitzroy,3065,VIC,AU,4,35,25,20,1,Carton,No,No,No,Leave at side door

Download the template

On the Orders page of your Transdirect members area, click Import CSV, then Download CSV template. The same link is below the upload box in the importer. The template has every column heading and four sample rows.

Next steps

• CSV field reference: every field in detail
• CSV import overview: step-by-step import instructions